A dry cleaner must complete a stringent application process to become an Award of Excellence cleaner. Because of these requirements, Award of Excellence cleaners will remain few compared to the general population of dry cleaners. The requirements are:
*Meeting or exceeding a specific initial level of education and training on an ongoing basis.
* Acceptance and good standing in a national dry cleaning trade association that offers education, research, monthly periodicals, training and technical support.
* Annually passing a Cleaning Quality Performance test to ensure good cleaning
*Annually passing the Stain Removal Test, comprised of six difficult stains on white silk
*Displaying and upholding a set of customer service principles that guarantee:
This is made evident by: